STORE POLICY

Customer Care

I’m a customer care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed customer care policy is a great way to build trust and reassure your customers that they can buy with confidence.

I'm the second paragraph in your customer care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Privacy & Safety

I’m a privacy & safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Shipping Policy

At Pain in Cotton, we strive to deliver your order as quickly as possible. We offer free standard shipping for all orders over $50. For orders under $50, we charge a flat rate of $5.99. We currently only ship within the United States. All orders are processed within 1-2 business days and shipped via USPS or UPS. Shipping times may vary depending on your location and shipping method. Once your order has been shipped, you will receive a tracking number via email to track your package. If you have any questions or concerns about your order, please don't hesitate to contact us.

Return & Exchange Policy

We want you to love your purchase from Pain in Cotton. If for any reason you are not completely satisfied with your order, we offer free returns and exchanges within 30 days of purchase. All items must be in new and unused condition with tags still attached. To start a return or exchange, please contact us and we will provide you with a prepaid return label. Once we receive your returned item, we will process your refund or exchange within 5-7 business days. If you received a damaged or defective item, please contact us immediately and we will replace it free of charge. Please note, we do not accept returns or exchanges on final sale items.

Payment Methods

- Credit / Debit Cards
- PAYPAL